At LuxeLift, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase is required

Non-returnable items

• Gift cards
• Personal care items (for hygiene reasons)
• Items marked as final sale

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days to your original payment method.

Late or Missing Refunds

If you haven’t received your refund yet, please check with your bank or payment provider. Processing times may vary.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

If you received a defective or wrong item, please contact us within 7 days of delivery.

Contact

For return requests, please email us at contact@luxeliftshop.com.